First things first the rooms are tremendous, like seriously it was nicer than some apartments that I have lived in. We booked the studio suite which was ample for two people and even included a living area with a pull-out sofa in addition to the Queen/King? bed. You had positively everything you needed for your stay, a full kitchen with granite counter-tops, stainless appliances, cookware, utensils, etc. Anything that wasn't provided in the room was quickly brought up by the staff. The rooms, as other reviewers have noted, are all brand-new, tastefully designed, and non-smoking. The bed was super comfortable and there was ample room on the bathroom vanity for each of our toiletries. There was one quip with the shower where the outstanding pressure would suddenly drop. This was weird but it usually recovered quickly.
I can't tell you how much money we saved staying at this hotel for two nights. We were already getting a discount on the room rate versus staying Downtown but additionally there was free parking, free wi-fi, free-breakfast (very nice, hot, Canadian bacon, yogurt parfaits, scrambled eggs with toppings, cereal, make your own waffle, sausage biscuits, fruit, hard-boiled eggs, juice, coffee, tea, pastries), the kitchen in the room could have been used to cook meals and save money on eating out HOWEVER, both nights of our stay the hotel had "Manager's Receptions" which was basically FREE dinner in the contemporary breakfast area of the hotel's lobby. The first night it was American food, the second night it was Italian. So we basically only paid for lunch each day of our trip. I believe they only do this on Monday and Tuesday nights. There was also a nice pool and basic fitness room.
The town of Chelsea is literally across the bridge from Downtown Boston. In terms of distance think Hoboken to Manhattan, NY or Arlington, VA to Washington, DC if that. The town doesn't offer much but there are new shopping centers close by with all the essentials and a couple of decent restaurants around the hotel, nothing fancy, and it was safe enough seemed to be a predominantly Hispanic area to me.
To get to Boston you had several options. If you were driving you could do this relatively easily. We did it numerous times for nighttime off-peak jaunts (when parking wasn't as much an issue) but beware you'll get hit with a $2.50 toll (with EZ-pass) going into Boston. There is no toll coming back. Otherwise you can take Boston's clean and efficient "T" from the Airport Station which the hotel shuttle will drive you to for free (and pick you up, just call them). It's literally a 5min ride to the tourist area of Faneuil Hall etc. We used both options.
We found all of the staff friendly and willing to be helpful both during the day and in the wee hours. One night we came back to the hotel late and noticed the front doors were locked. The front desk buzzed us in but we also could have swiped with our room keys I believe. I didn't feel unsafe there at all but I guess that's good for the paranoid among us.
All in all, I'd say the tremendous cost savings, gracious service, and beautiful rooms out-weighted any inconvenience of being outside of Downtown Boston.
“Surprising unexpected stay”
Our flight was cancelled and we were sent to the Residence Inn for the night. I was pleasantly surprised at how nice everything was. Our modern room had a large screen tv, a full kitchen and a comfortable bed. The bar had a limited menu, but the bartender/ waitress/ busboy was very sociable and efficient.
This is definitely the place to stay for an early morning flight from Logan, the shuttles begin at 4 am.
“Great airport hotel, free wi-fi and breakfast”
I only stayed one night at this hotel but found it to be a very pleasant stay. It was plenty spacious complete with a little kitchen and den area. Plenty of closet and dresser space. The ride to and from the hotel is via a complimentary shuttle service and can be set up through the front desk. The shuttle driver can even take you to the nearest T stop for public transportation which was a nice added service. The front desk can just as easily help set you up with a taxi service if you didn’t rent a car. The staff was very attentive and helpful.
The breakfast was complimentary and quite delicious. They had an assortment of hot items (i.e., eggs, bacon, breakfast burritos, oatmeal) and cold items (i.e., yogurt, fruit, cereal). The breakfast burritos were definitely a winner. From the outside it doesn’t look like anything special, but I was very impressed with the modern décor and cleanliness of the hotel. I would definitely stay here again!